International School (APAC Region)

Project

Right hand developing and executing a plan for stabilizing and growing an international school with onsite operational support.

The Opportunity

The school had over 300 students and over a 100 staff in 2 locations and were facing growing demand and competition in the market.

The fast growth of the company led them to face management and operational process issues.

How did we help them?

We worked with the founders to build and manage teams, delegate responsibility and tasks to key persons and reinforce the school’s organizational structure in the school with the team.

Some of our actions based on the need of the client consisted on writing formal procedures after interviewing each employee, build a regular review process, identified areas for improvement in the finance and accounting processes, established an online platform for staff to communicate with each other and with clients along with a formal meeting structure for department heads…..

The Solution

Actionable advice and best practices for HR, management coaching and training , operational risk management, team management, financial planning & analysis methodologies and tools to boost the effectiveness of their external and internal communications.

The Results

The client were happy to work with us for more than a year now and most importantly to get a trust business partner during the period of COVID-19.

We provided:

• Policies and organizational documentation writing and implementation

• Management training for every service with quarterly follow ups

• Digitalization of teaching methods

• Communication tools: scoping, implementation and training for internal website, class catalogues and virtual meeting organization

• Financial budgets and forecasts to support planning and decision making